Once you've experienced the new Smart Wheel you'll be moved in every way. In technical terms, it is a lightweight, highly efficient pedal assist wheel fully operated through the Smart App on your smart phone. In other terms Smart Wheel is an amazing tool that makes your commute easier, faster and smarter. Replacing your existing rear wheel with Smart Wheel is only the beginning of a beautiful journey.
Smart Wheel fits to practically any bicycle or lifestyle. And turns any bike to electric bicycle and any commuter to joyrider in no time. Just start pedaling and Smart Wheel delivers an urban boost up to 25 km/h with a 40 km range on a single charge – more than enough to power your everyday. It shortens the distances and brings you closer to what you love and back without breaking a sweat. So do it your way - dress for the destination and travel in style.
It has always been round but never this smart. Smart Wheel is responsive to riders actions - it listens and learns your moves to help provide the smoothest ride. Its heart is powered by patented innovative solutions and comes with regenerative braking system so you can go even further on a single charge. Smart Wheel connects to your smartphone via Bluetooth 2.3 and lets you fully operate your bike. Set the top speed in the Smart App and you’re ready to go.
Smart Wheel looks as good as it runs. Its small size can barely be noticed on the bike as it measures 180mm in diameter and weighs only 3kg. The sturdy and weather proof housing is made of 6082-T6 aluminium that helps cool the motor and batteries. It was made for simple use - a compact all-in-one design easy to take on and off. And all this tech comes in 7 beautiful colours with glow in the dark option. Your bike will be proud to wear Smart Wheel for business or pleasure.
Smart Wheel comes with Smart App. Anywhere you go. It brings everything closer - your destinations, friends and anything you want to share while it monitors your speed, whereabouts, and tracks other stats you can share with your friends or city officials to help build bicycle friendly cities. And you can access your bike with your very own pin code and simply lock it with a touch of a button. In other words – everything is in your hands.
Connect with FlyKly Tech Team and help us make Smart Wheel and Smart App smarter.
Smart Wheel analyzes itself and in case something does go wrong reports errors to the user and FlyKly. Thats the best and fastest way to keep you up and riding. Most of the parts can be found and fixed in any bicycle shop (rims, spokes tires, etc.) Anything inside the hub is analyzed and repaired by FlyKly. Smart Wheel comes with 1 Year Warranty.
FlyKly Smart Wheel already assembled and fitted to a wheel rim of your choice, along with a bicycle tub, tire and electric charger for charging the Smart Wheel.
You have questions. We have answers.
Smart App brings everything closer. Your destinations, friends and anything you want to share. All this while it monitors your speed, whereabouts, suggests time efficient routes and tracks other stats you can share with your friends or city officials to help build bicycle friendly cities. Reach out and use it all the way – from now on everything is in your hands.
With Smart Wheel you get the Smart App and full rights to tracking and safety. Create your account, register and connect Smart Wheel with the Smart App and meet new possibilites. Access your bike with your very own pin code and simply lock it with a touch of a button on the app. In case it still gets stolen, it is possible to track the person using you bike so you and your Smart Wheel will soon be reunited.
Take your freedom further to track, map and share your rides. Smart App learns from your habits and soon starts suggesting ways to improve your biking experience as well as those of your friends. Explore the city and social features, collect badges and carbon footprint points. Just in case you decide to be a good citizen, anonymously share your ride info with the city officials to help build more bicycle friendly cities.
The FlyKly App is available for iOS users here
You have questions. We have answers.
Smart Light lights up your ride day and night. This small but beautifully smart all-in-one device is a bicycle light, phone holder and phone charger that quickly snaps on your bikes handles - and while it holds your phone in sight, you can easily follow your riding stats and more with Smart App on the go. It doesn't only keep you safe and visible - it leads the way to your full urban experience.
Smart Light is supportive all the way. Connect and simply place any smartphone on its surface using safety straps and safely keep it in sight in case things get rough. Your very own Smart App control deck monitors your speed, whereabouts, suggests time efficient routes and tracks other stats you can share with your friends or city officials to help build bicycle friendly cities.
Smart Light is your perfect takeaway plug-in, where you can charge any phone anywhere you ride. And it is your pedalling that creates all the energy needed to power your smartphone. You simply plug your charger cable in the USB port and have a go. With Smart Light you are unstoppable even though Smart App tells you exactly where to stop.
You have questions. We have answers.
We are dedicated to making bicycle friendly cities and improving the way we travel from A to Z in the fastest, smoothest and smartest way possible. And FlyKly is street smart – delivering smarter tools for smarter urban transportation for people on the move.
As cycling enthusiasts, we know what people have to deal with on their daily commutes. We are on a constant lookout for improvements and help grow a strong cycling community enabling open dialogue, following urban culture and being aware what's going on in the city streets.
NY based entrepreneur and cycling enthusiast Niko Klansek is the man behind the wheel. He introduced the first line of FlyKly electric bicycles to the USA market in 2011 and soon after realized there is a better way to go. Niko sketched the rough concept of pedal assist wheel and started working with a team of engineers, designers, software developers and bicycle culture researchers to create the first working prototype in early 2013.
Today FlyKly is powered by an accomplished tech team with patented technology and high quality production. Milan is where FlyKly production and development takes place, joining in the great Italian tradition of manufacture and design. FlyKly products are Made in Italy.
We chose Kickstarter to bring our idea closer to the widest audience all around the world. We wanted the valuable feedback and set FlyKly in motion together – to make it smarter, better and more user friendly through open dialog. The results exceeded our expectations – 2358 Backers pledged 7 X times over the set target and made our project possible.
Our Kickstarter campaign was great success but even a greater responsibility to deliver the best possible products of the highest quality and offer you the best service out there.
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@flykly.com or mailing us at: FlyKly, Inc. 72 Allen St New York New York USA 10002
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@flykly.com or by mail at FlyKly, Inc.
[Re: Privacy Compliance Officer]
[72 Allen St New York New York USA 10002]
This website is operated by FlyKly, Inc.. Throughout the site, the terms “we”, “us” and “our” refer to FlyKly, Inc.. FlyKly, Inc. offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall FlyKly, Inc., our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
You agree to indemnify, defend and hold harmless FlyKly, Inc. and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of New York New York USA.
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
Questions about the Terms of Service should be sent to us at info@flykly.com.
IMPORTANT: BY USING YOUR FLYKLY PRODUCT YOU ARE AGREEING TO BE BOUND BY THE TERMS OF THE FLYKLY ONE (1) YEAR LIMITED WARRANTY (“WARRANTY”) AS SET OUT BELOW. DO NOT USE YOUR PRODUCT UNTIL YOU HAVE READ THE TERMS OF THE WARRANTY. IF YOU DO NOT AGREE TO THE TERMS OF THE WARRANTY, DO NOT USE THE PRODUCT AND RETURN IT WITHIN THE RETURN PERIOD STATED IN FLYKLY’S RETURN POLICY. FlyKly One (1) Year Limited Warranty
HOW CONSUMER LAW RELATES TO THIS WARRANTY
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE (OR BY COUNTRY OR PROVINCE). OTHER THAN AS PERMITTED BY LAW, FLYKLY DOES NOT EXCLUDE, LIMIT OR SUSPEND OTHER RIGHTS YOU MAY HAVE, INCLUDING THOSE THAT MAY ARISE FROM THE NONCONFORMITY OF A SALES CONTRACT. FOR A FULL UNDERSTANDING OF YOUR RIGHTS YOU SHOULD CONSULT THE LAWS OF YOUR COUNTRY, PROVINCE OR STATE.
WARRANTY LIMITATIONS SUBJECT TO CONSUMER LAW
TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY AND THE REMEDIES SET FORTH ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL, WRITTEN, STATUTORY, EXPRESS OR IMPLIED. FLYKLY DISCLAIMS ALL STATUTORY AND IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS, TO THE EXTENT PERMITTED BY LAW. IN SO FAR AS SUCH WARRANTIES CANNOT BE DISCLAIMED, FLYKLY LIMITS THE DURATION AND REMEDIES OF SUCH WARRANTIES TO THE DURATION OF THIS EXPRESS WARRANTY AND, AT FLYKLY’S OPTION, THE REPAIR OR REPLACEMENT SERVICES DESCRIBED BELOW. SOME STATES (COUNTRIES AND PROVINCES) DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY (OR CONDITION) MAY LAST, SO THE LIMITATION DESCRIBED ABOVE MAY NOT APPLY TO YOU.
WHAT IS COVERED BY THIS WARRANTY?
FlyKly Inc. of 447 Broadway, New York, NY 10013, USA (“FlyKly”) warrants the FlyKly-branded product and accessories contained in the original packaging (“FlyKly Product”) against defects in materials and workmanship when used normally in accordance with FlyKly’s published guidelines for a period of ONE (1) YEAR from the date of original retail purchase by the end-user purchaser ("Warranty Period"). FlyKly’s published guidelines include but are not limited to information contained in technical specifications, user manuals and service communications.
WHAT IS NOT COVERED BY THIS WARRANTY?
This Warranty does not apply to any non-FlyKly branded products or any software, even if packaged or sold with FlyKly products. Manufacturers, suppliers, or publishers, other than FlyKly, may provide their own warranties to you – please contact them for further information. Software distributed by FlyKly with or without the FlyKly brand (including, but not limited to system software) is not covered by this Warranty. Please refer to the licensing agreement accompanying the software for details of your rights with respect to its use. FlyKly does not warrant that the operation of the FlyKly Product will be uninterrupted or error-free. FlyKly is not responsible for damage arising from failure to follow instructions relating to the FlyKly Product’s use. This Warranty does not apply: (a) to consumable parts, such as batteries or protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and broken plastic; (c) to damage caused by use with another product; (d) to damage caused by accident, abuse, misuse, liquid contact, fire, earthquake or other external cause; (e) to damage caused by operating the FlyKly Product outside FlyKly’s published guidelines; (f) to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of FlyKly or a FlyKly Authorized Service Provider (“FKSP”); (g) to a FlyKly Product that has been modified to alter functionality or capability without the written permission of FlyKly; (h) to defects caused by normal wear and tear or otherwise due to the normal aging of the FlyKly Product, or (i) if any serial number has been removed or defaced from the FlyKly Product.
IMPORTANT RESTRICTION FOR FLYKLY SERVICE.
FlyKly may restrict warranty service to the country where FlyKly or its Authorized Distributors originally sold the device.
YOUR RESPONSIBILITIES
YOU SHOULD MAKE PERIODIC CHECKUPS OF YOUR FLYKLY PRODUCT AS A PRECAUTION AGAINST POSSIBLE OPERATIONAL FAILURES.
Before receiving warranty service, FlyKly or its agents may require that you furnish proof of purchase details, respond to questions designed to assist with diagnosing potential issues and follow FlyKly’s procedures for obtaining warranty service. Before submitting your FlyKly Product for warranty service you should remove all personal information that you want to protect.
DURING WARRANTY SERVICE FLYKLY AND ITS AGENTS ARE NOT RESPONSIBLE FOR ANY LOSS OF SOFTWARE PROGRAMS, DATA OR OTHER INFORMATION ON ANY PART OF THE FLYKLY PRODUCT SERVICED.
Following warranty service your FlyKly Product or a replacement device will be returned to you as your FlyKly Product was configured when originally purchased, subject to applicable updates. FlyKly may install system software updates as part of warranty service that will prevent the FlyKly Product from reverting to an earlier version of the system software. Third party applications installed on the FlyKly Product may not be compatible or work with the FlyKly Product as a result of the system software update. You will be responsible for reinstalling all other software programs, data and information. Recovery and reinstallation of other software programs, data and information are not covered under this Warranty.
Important: Do not open the FlyKly Product. Opening the FlyKly Product may cause damage that is not covered by this Warranty. Only FlyKly or an FKSP should perform service on this FlyKly Product.
WHAT WILL FLYKLY DO IN THE EVENT THE WARRANTY IS BREACHED?
If during the Warranty Period you submit a valid claim to FlyKly or an FKSP, FlyKly will, at its option, (i) repair the FlyKly Product using new or previously used parts that are equivalent to new in performance and reliability, (ii) replace the FlyKly Product with a device that is at least functionally equivalent to the FlyKly Product and is formed from new and/or previously used parts that are equivalent to new in performance and reliability, or (iii) exchange the FlyKly Product for a refund of your purchase price.
FlyKly may request that you replace certain user-installable parts or FlyKly Products. A replacement part or FlyKly Product, including a user-installable part that has been installed in accordance with instructions provided by FlyKly, assumes the remaining term of the Warranty or ninety (90) days from the date of replacement or repair, whichever provides longer coverage for you. When a FlyKly Product or part is replaced or a refund provided, any replacement item becomes your property and the replaced or refunded item becomes FlyKly’s property.
HOW TO OBTAIN WARRANTY SERVICE?
Please access and review the online help resources described below before seeking warranty service. If the FlyKly Product is still not functioning properly after making use of these resources, please contact a FlyKly representative or, if applicable, a FlyKly owned retail store ("FlyKly Retail") or FKSP, using the information provided below. A FlyKly representative or FKSP will help determine whether your FlyKly Product requires service and, if it does, will inform you how FlyKly will provide it. When contacting FlyKly via telephone, other charges may apply depending on your location.
Online information with details on obtaining warranty service is provided below.
WARRANTY SERVICE OPTIONS
FlyKly will provide warranty service through one or more of the following options:
(i) Carry-in service. You may return your FlyKly Product to a FlyKly Retail or FKSP location offering carry-in service. Service will be performed at the location. Once you are notified that service is complete, you will promptly retrieve the FlyKly Product from the FlyKly Retail or FKSP location.
(ii) Mail-in service. If your FlyKly Product requires mail-in service, FlyKly will send you information where to send your FlyKly Product. Once service is complete, FlyKly will return the FlyKly Product to you. FlyKly does not cover shipping to and from your location.
(iii) Do-it-yourself (DIY) parts service. DIY parts service allows you to service your own FlyKly Product. If DIY parts service is available in the circumstances, the following process will apply.
(a) Service where FlyKly requires return of the replaced FlyKly Product or part. FlyKly may require a credit card authorization as security for the retail price of the replacement FlyKly Product or part and applicable shipping costs. If you are unable to provide credit card authorization, DIY parts service may not be available to you and FlyKly will offer alternative arrangements for service. FlyKly will ship a replacement FlyKly Product or part to you with installation instructions, if applicable, and any requirements for the return of the replaced FlyKly Product or part. If you follow the instructions, FlyKly will cancel the credit card authorization, so you will not be charged for the FlyKly Product or part. If you fail to return the replaced FlyKly Product or part as instructed or return a replaced FlyKly Product or part that is ineligible for service, FlyKly will charge your credit card for the authorized amount.
(b) Service where FlyKly does not require return of the replaced FlyKly Product or part. FlyKly will ship you free of charge a replacement FlyKly Product or part accompanied by instructions on installation, if applicable, and any requirements for the disposal of the replaced FlyKly Product or part.
(c) FlyKly is not responsible for any labor costs you incur relating to DIY parts service. Should you require further assistance, contact FlyKly at info@flykly.com.
FlyKly reserves the right to change the method by which FlyKly may provide warranty service to you, and your FlyKly Product’s eligibility to receive a particular method of service. Service will be limited to the options available in the country where service is requested. Service options, parts availability and response times may vary according to country. You may be responsible for shipping and handling charges if the FlyKly Product cannot be serviced in the country it is in. If you seek service in a country that is not the original country of purchase, you will comply with all applicable import and export laws and regulations and be responsible for all custom duties, V.A.T. and other associated taxes and charges. Where international service is available, FlyKly may repair or replace FlyKly Products and parts with comparable FlyKly Product and parts that comply with local standards.
LIMITATION OF LIABILITY
EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE MAXIMUM EXTENT PERMITTED BY LAW, FLYKLY IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOSS OF USE; LOSS OF REVENUE; LOSS OF ACTUAL OR ANTICIPATED PROFITS (INCLUDING LOSS OF PROFITS ON CONTRACTS); LOSS OF THE USE OF MONEY; LOSS OF ANTICIPATED SAVINGS; LOSS OF BUSINESS; LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION; LOSS OF, DAMAGE TO, COMPROMISE OR CORRUPTION OF DATA; OR ANY INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE HOWSOEVER CAUSED INCLUDING THE REPLACEMENT OF EQUIPMENT AND PROPERTY, ANY COSTS OF RECOVERING, PROGRAMMING, OR REPRODUCING ANY PROGRAM OR DATA STORED IN OR USED WITH THE FLYKLY PRODUCT OR ANY FAILURE TO MAINTAIN THE CONFIDENTIALITY OF INFORMATION STORED ON THE FLYKLY PRODUCT.
THE FOREGOING LIMITATION SHALL NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS, OR ANY STATUTORY LIABILITY FOR INTENTIONAL AND GROSS NEGLIGENT ACTS AND/OR OMISSIONS. FLYKLY DISCLAIMS ANY REPRESENTATION THAT IT WILL BE ABLE TO REPAIR ANY FLYKLY PRODUCT UNDER THIS WARRANTY OR REPLACE THE FLYKLY PRODUCT WITHOUT RISK TO OR LOSS OF INFORMATION STORED IN THE FLYKLY PRODUCT.
SOME STATES (COUNTRIES AND PROVINCES) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
PRIVACY
FlyKly will maintain and use customer information in accordance with the FlyKly Customer Privacy Policy.
GENERAL
No FlyKly reseller, agent, or employee is authorized to make any modification, extension, or addition to this Warranty. If any term is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired. This Warranty is governed by and construed under the laws of the country in which the FlyKly Product purchase took place. FlyKly or its successor in title is the warrantor under this Warranty.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Gift cards
Downloadable software products
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted: (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@flykly.com.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@flykly.com.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should email to info@flykly.com to coordinate your return.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
